@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600&display=swap');

/* ── Reset ────────────────────────────────────────────── */
#wlc-root *{box-sizing:border-box;margin:0;padding:0;font-family:'Inter',-apple-system,sans-serif;-webkit-font-smoothing:antialiased}

/* ── Launcher ─────────────────────────────────────────── */
#wlc-launcher{
  position:fixed;bottom:24px;right:24px;z-index:2147483646;
  width:54px;height:54px;border-radius:50%;
  background:var(--wlc,#1E40AF);border:none;cursor:pointer;
  box-shadow:0 4px 14px rgba(0,0,0,.22),0 1px 4px rgba(0,0,0,.12);
  display:flex;align-items:center;justify-content:center;
  transition:transform .2s cubic-bezier(.34,1.56,.64,1),box-shadow .2s;
  outline:none;
}
#wlc-launcher:hover{transform:scale(1.1)}
#wlc-launcher:active{transform:scale(.95)}
#wlc-launcher svg{width:23px;height:23px;fill:#fff;position:absolute;transition:opacity .18s,transform .2s}
#wlc-launcher.open #wlc-ico-chat {opacity:0;transform:scale(.6) rotate(90deg)}
#wlc-launcher.open #wlc-ico-close{display:block !important;opacity:1}

#wlc-badge{
  position:absolute;top:-2px;right:-2px;
  min-width:17px;height:17px;padding:0 4px;
  background:#EF4444;border-radius:9px;border:2px solid #fff;
  font:700 10px/13px 'Inter',sans-serif;color:#fff;
  display:flex;align-items:center;justify-content:center;pointer-events:none;
}

/* ── Chat window ──────────────────────────────────────── */
#wlc-window{
  position:fixed;bottom:90px;right:24px;z-index:2147483645;
  width:368px;height:560px;max-height:calc(100vh - 110px);
  display:flex;flex-direction:column;overflow:hidden;
  background:#fff;border-radius:16px;
  box-shadow:0 8px 32px rgba(0,0,0,.16),0 2px 8px rgba(0,0,0,.08);
  border:1px solid rgba(0,0,0,.07);
  opacity:0;transform:scale(.93) translateY(18px);pointer-events:none;
  transition:opacity .22s ease,transform .25s cubic-bezier(.34,1.4,.64,1);
}
#wlc-window.wlc-open{opacity:1;transform:scale(1) translateY(0);pointer-events:all}

/* ── Header ───────────────────────────────────────────── */
#wlc-header{
  background:var(--wlc,#1E40AF);padding:14px 16px;
  display:flex;align-items:center;gap:11px;flex-shrink:0;
}
#wlc-header-icon{
  width:36px;height:36px;border-radius:50%;flex-shrink:0;
  background:rgba(255,255,255,.15);border:1.5px solid rgba(255,255,255,.25);
  display:flex;align-items:center;justify-content:center;font-size:17px;
}
#wlc-header-name{font:600 14px 'Inter',sans-serif;color:#fff}
#wlc-header-sub{display:flex;align-items:center;gap:5px;margin-top:3px}
#wlc-sub-txt{font:400 11.5px 'Inter',sans-serif;color:rgba(255,255,255,.7)}

.dot-online {width:6px;height:6px;border-radius:50%;background:#34D399;flex-shrink:0}
.dot-waiting{width:6px;height:6px;border-radius:50%;background:#FBBF24;flex-shrink:0}
.dot-active {width:6px;height:6px;border-radius:50%;background:#34D399;flex-shrink:0;animation:wlc-pulse 2s infinite}
.dot-offline{width:6px;height:6px;border-radius:50%;background:#9CA3AF;flex-shrink:0}
@keyframes wlc-pulse{0%,100%{opacity:1}50%{opacity:.35}}

/* ── Status strip ─────────────────────────────────────── */
#wlc-strip{
  font:500 11.5px 'Inter',sans-serif;text-align:center;
  padding:6px 14px;flex-shrink:0;
}
.strip-waiting{background:#FEF9C3;color:#92400E;border-bottom:1px solid #FDE68A}
.strip-active {background:#D1FAE5;color:#065F46;border-bottom:1px solid #6EE7B7}
.strip-closed {background:#F1F5F9;color:#64748B;border-bottom:1px solid #E2E8F0}

/* ── Messages ─────────────────────────────────────────── */
#wlc-messages{
  flex:1;overflow-y:auto;overflow-x:hidden;
  padding:14px 12px;display:flex;flex-direction:column;gap:2px;
  scroll-behavior:smooth;
}
#wlc-messages::-webkit-scrollbar{width:3px}
#wlc-messages::-webkit-scrollbar-thumb{background:#E2E8F0;border-radius:2px}

.wlc-g{display:flex;flex-direction:column;gap:2px}
.wlc-g+.wlc-g{margin-top:10px}
.wlc-g-visitor{align-items:flex-end}

.wlc-sender-lbl{font:500 10.5px 'Inter',sans-serif;color:#94A3B8;margin-bottom:3px;padding:0 2px}

.wlc-bubble{
  max-width:82%;padding:9px 13px;border-radius:16px;
  font:400 13.5px/1.55 'Inter',sans-serif;word-break:break-word;
  animation:wlc-in .18s ease;
}
@keyframes wlc-in{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}

.wlc-g-bot    .wlc-bubble{background:#F1F5F9;color:#0F172A;border-bottom-left-radius:4px}
.wlc-g-agent  .wlc-bubble{background:#EFF6FF;color:#1E3A8A;border:1px solid #BFDBFE;border-bottom-left-radius:4px}
.wlc-g-visitor .wlc-bubble{background:var(--wlc,#1E40AF);color:#fff;border-bottom-right-radius:4px}
.wlc-g-system .wlc-bubble{background:#F8FAFC;color:#64748B;border:1px solid #E2E8F0;border-radius:8px;font-size:12.5px;text-align:center;max-width:100%}

.wlc-t{font:400 10px 'Inter',sans-serif;color:#CBD5E1;margin-top:2px;padding:0 2px}
.wlc-g-visitor .wlc-t{text-align:right}

/* Typing */
.wlc-typing{display:flex;align-items:center;gap:4px;padding:10px 14px}
.wlc-typing span{width:6px;height:6px;border-radius:50%;background:#94A3B8;animation:wlc-dot 1.2s infinite}
.wlc-typing span:nth-child(2){animation-delay:.18s}
.wlc-typing span:nth-child(3){animation-delay:.36s}
@keyframes wlc-dot{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-5px)}}

/* Error */
.wlc-err{
  font:400 12px 'Inter',sans-serif;color:#DC2626;
  background:#FEF2F2;border:1px solid #FECACA;border-radius:8px;
  padding:7px 12px;margin:4px 0;text-align:center;
}

/* ── Agent form ───────────────────────────────────────── */
#wlc-agent-form{
  margin:0 12px 8px;padding:12px;
  background:#F8FAFC;border:1px solid #E2E8F0;border-radius:10px;flex-shrink:0;
}
.wlc-form-title{font:600 13px 'Inter',sans-serif;color:#0F172A;margin-bottom:10px}
#wlc-agent-form input{
  display:block;width:100%;margin-bottom:8px;
  border:1px solid #D1D5DB;border-radius:7px;padding:8px 11px;
  font:400 13px 'Inter',sans-serif;color:#111;background:#fff;outline:none;
  transition:border-color .12s;
}
#wlc-agent-form input:focus{border-color:var(--wlc,#1E40AF);box-shadow:0 0 0 3px rgba(30,64,175,.07)}
.wlc-form-row{display:flex;gap:8px}
.wlc-btn-prim{flex:1;padding:8px;background:var(--wlc,#1E40AF);color:#fff;border:none;border-radius:7px;font:600 12.5px 'Inter',sans-serif;cursor:pointer;transition:opacity .12s}
.wlc-btn-prim:hover{opacity:.87}
.wlc-btn-ghost{padding:8px 12px;background:#fff;color:#64748B;border:1px solid #E2E8F0;border-radius:7px;font:500 12.5px 'Inter',sans-serif;cursor:pointer}

/* ── Input row ────────────────────────────────────────── */
#wlc-input-row{
  padding:8px 10px 8px;border-top:1px solid #F1F5F9;
  display:flex;align-items:flex-end;gap:7px;flex-shrink:0;
}
#wlc-input{
  flex:1;border:1px solid #E2E8F0;border-radius:10px;
  padding:9px 12px;font:400 13.5px/1.45 'Inter',sans-serif;color:#0F172A;
  background:#F8FAFC;outline:none;resize:none;min-height:40px;max-height:96px;
  transition:border-color .12s,background .12s;
}
#wlc-input:focus{border-color:var(--wlc,#1E40AF);background:#fff;box-shadow:0 0 0 3px rgba(30,64,175,.06)}
#wlc-input::placeholder{color:#9CA3AF}
#wlc-send-btn{
  width:36px;height:36px;border-radius:9px;flex-shrink:0;
  background:var(--wlc,#1E40AF);border:none;cursor:pointer;
  display:flex;align-items:center;justify-content:center;transition:opacity .12s,transform .1s;
}
#wlc-send-btn:hover{opacity:.85}
#wlc-send-btn:active{transform:scale(.93)}
#wlc-send-btn svg{width:15px;height:15px;fill:#fff}

/* ── Footer ───────────────────────────────────────────── */
#wlc-footer{
  padding:5px 10px 8px;border-top:1px solid #F1F5F9;
  display:flex;align-items:center;gap:6px;flex-shrink:0;
}

/* Agent button */
#wlc-agent-btn{
  font:500 11.5px 'Inter',sans-serif;color:#475569;
  padding:5px 11px;border-radius:20px;
  border:1px solid #E2E8F0;background:#F8FAFC;cursor:pointer;
  transition:all .12s;flex:1;text-align:left;
}
#wlc-agent-btn:hover{border-color:var(--wlc,#1E40AF);color:var(--wlc,#1E40AF)}
#wlc-agent-btn.active{border-color:var(--wlc,#1E40AF);color:var(--wlc,#1E40AF);background:#EFF6FF}
#wlc-agent-btn:disabled{opacity:.55;cursor:default;pointer-events:none}

/* Screen share button — small icon button, sits right of agent btn */
#wlc-ss-btn{
  width:30px;height:30px;border-radius:8px;flex-shrink:0;
  background:#F0FDF4;color:#16A34A;
  border:1px solid #BBF7D0;cursor:pointer;
  display:inline-flex;align-items:center;justify-content:center;
  font-size:14px;transition:all .15s;
}
#wlc-ss-btn:hover{background:#DCFCE7;border-color:#86EFAC;transform:scale(1.08)}
#wlc-ss-btn:active{transform:scale(.95)}

/* Pulse animation when SS becomes available */
@keyframes ss-pulse{
  0%{box-shadow:0 0 0 0 rgba(22,163,74,.5)}
  70%{box-shadow:0 0 0 6px rgba(22,163,74,0)}
  100%{box-shadow:0 0 0 0 rgba(22,163,74,0)}
}
#wlc-ss-btn.ss-pulse{animation:ss-pulse .5s ease 3}

/* ── Mobile ───────────────────────────────────────────── */
@media(max-width:480px){
  #wlc-window{width:100vw;height:100dvh;bottom:0;right:0;border-radius:0;max-height:100dvh}
  #wlc-launcher{bottom:16px;right:16px}
}